Pro-active debt collection procedure has a high success rate. A buyer may be in difficulty, but the supplier can still control payments, provided professional debt collection procedures are in place. If a buyer is late in paying a bill, an established collection procedure is called for.

Most companies have internal guidelines on how to deal with late payers. However, sometimes these efforts do not have the desired effect. In these instances Fidus can assist. Recovery approaches include telephone calls, written demands, and visits to the buyer’s premises. In all instances the customer relationship is maintained and preserved.

Our sole business is collecting your outstanding debts. (Regardless of how small the debt might seem). Third party intervention is proven to succeed.

We believe that we offer unique credit control advice and consultancy services which truly enable our clients to take advantage of greatly improved cash-flow, regardless of their business size or type.

We are persisitent, professional and above all successful. Our approach is direct and purposeful.

First we listen to you. Next we gather all relevant information. Then we use our experience to ensure the best strategy for your specific case. Generally this involves a firm first letter direct to the debtor in question. This is then followed up with a personal telephone call often assessing the situation with the debtor and working out a solution.